Last updated: [25.09.2026]
These Terms and Conditions govern your use of the website thelightartillery.com and purchases made from The Light Artillery. By accessing the website, placing an order or using our services, you agree to these terms.
- Business Information
The website is operated by The Light Artillery , trading as The Light Artillery.
Registered address: [No.13, Pillar No.98, Park View Layout
Next to Motherhood Hospital, Sahakaranagar
Bengaluru-560092
]
GSTIN: [29BFFPR3006C2ZP]
Contact email: info@thelightartillery.com
Customer support:
- Products and Information
We make reasonable efforts to display accurate product descriptions, specifications, images, prices and availability. Product colours and appearance may vary slightly depending on lighting, photography and screen settings.
Specifications, packaging and product features may be changed by the manufacturer without prior notice. Customers should confirm critical technical requirements before placing an order.
- Pricing and Taxes
All prices displayed on the website are in Indian Rupees and include applicable taxes unless stated otherwise.
Prices, discounts and promotional offers may change without notice. If an incorrect price is displayed because of a technical or data-entry error, we may contact the customer to confirm the corrected price or cancel and refund the order.
- Orders and Acceptance
Submitting an order does not automatically guarantee acceptance. An order is confirmed only after payment verification, stock confirmation and issuance of an order confirmation.
We reserve the right to cancel or limit an order because of stock unavailability, pricing errors, suspected fraud, delivery restrictions or other operational reasons. Any eligible payment received for a cancelled order will be refunded.
- Product Availability
Product availability and stock information may change without notice. If an ordered product is unavailable, we may offer an alternative, provide an estimated availability date or issue a refund.
- Payments
Payments may be accepted through [NEFT/RTGS/UPI/CASH].
Customers are responsible for providing accurate billing and payment information. Online payments are processed through authorised third-party payment providers, and The Light Artillery does not directly store complete card information.
- Delivery
Delivery is currently available within [1 DAY ].
Estimated delivery time: [1 DAY].
Delivery estimates may be affected by stock availability, address accuracy, weather, public holidays, traffic, courier delays or other circumstances beyond our reasonable control.
The customer must provide a complete and accurate delivery address and a reachable phone number. Additional charges may apply for re-delivery caused by an incorrect address or an unavailable recipient.
- Store Pickup
Store pickup is AVAILABLE.
Where available, customers must wait for pickup confirmation before visiting the selected store. Valid order identification may be required during collection.
- Order Cancellation
Orders may be cancelled until Payment is made online.
Orders that have already been dispatched, installed, customised or specially procured may not be eligible for cancellation. Approved cancellations will be refunded according to the original payment method and applicable processing timelines.
- Returns and Refunds
Returns, replacements and refunds are governed by our Return Policy. Customers should review that policy before purchasing.
Products that are installed, used, altered, physically damaged after delivery, missing original packaging or specially ordered may not be eligible for return unless defective or incorrectly supplied.
- Product Warranty
Warranty coverage is subject to the warranty offered by Philips, Signify or the applicable manufacturer for the specific product.
Warranty duration, eligibility and claim requirements may vary by product. Customers must retain the original invoice and follow the manufacturer’s warranty process.
- Installation
Installation is [NOT INCLUDED] unless expressly stated on the product page or invoice.
Electrical products must be installed by a qualified technician. The Light Artillery is not responsible for damage, malfunction, injury or warranty rejection caused by incorrect installation, unauthorised modification, unsuitable wiring or improper use.
- Website Use
You agree not to misuse the website, attempt unauthorised access, interfere with its operation, submit false information, conduct fraudulent transactions or use its content for unlawful purposes.
Product images, branding, written content and other website materials may not be copied or commercially reused without permission from the respective rights owner.
- Limitation of Liability
To the extent permitted by applicable law, The Light Artillery will not be responsible for indirect or consequential losses arising from website interruption, delivery delays, incorrect installation, misuse of products or reliance on information that the customer did not independently verify.
Nothing in these terms excludes rights or remedies that cannot legally be excluded under applicable Indian consumer law.
- Privacy
The collection and use of personal information are governed by our Privacy Policy.
- Changes to These Terms
We may update these Terms and Conditions when business practices, services or legal requirements change. The latest version will be displayed on this page with its revision date.
- Governing Law
These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, unless applicable law requires otherwise.
- Contact Us
For order, product or policy questions, contact:
The Light Artillery
Email: info@thelightartillery.com
Phone:9663699116
Address: No.13, Pillar No.98, Park View Layout
Next to Motherhood Hospital, Sahakaranagar
Bengaluru-560092