Last updated: [25.09.2026]

This Shipping Policy explains the delivery and store-pickup process for orders placed through thelightartillery.com.

  1. Delivery Coverage

Online delivery is currently available within Bangalore.

Orders outside the supported delivery area will not be accepted unless separately confirmed by The Light Artillery.

  1. Order Processing

Orders are processed after successful payment, address verification and stock confirmation.

Standard processing time: [1 day].

Orders placed on public holidays or outside business hours may be processed on the next working day.

  1. Estimated Delivery Time :Within 1 day

Estimated delivery time: [within 1 day on Basis of Availablilty].

Delivery estimates are not guaranteed and may change because of stock availability, weather, traffic, public holidays, address issues or other circumstances beyond our reasonable control.

  1. Shipping Charges

Shipping charges: [ FREE DELIVERY Within 5kms to 10kms ].

Any applicable delivery charge will be displayed during checkout or communicated before order confirmation.

  1. Delivery Address and Contact Details

Customers must provide a complete and accurate address, PIN code and reachable phone number.

The Light Artillery is not responsible for delays caused by incorrect or incomplete delivery details. Additional charges may apply when re-delivery is required because the recipient was unavailable or the address was incorrect.

  1. Delivery Inspection

Customers should inspect the package at delivery whenever possible.

If the package appears damaged, opened or tampered with:

• Record photographs or video before opening
• Inform the delivery person where possible
• Contact The Light Artillery within 1 day
• Retain the product, packaging, invoice and labels

Damage reported after the approved reporting period may not qualify for replacement or return.

  1. Failed Delivery

If delivery cannot be completed, our team may contact the customer to arrange another attempt.

Re-delivery charges: no.

Orders may be returned to the store if the customer cannot be reached after [3 Times] delivery attempts.

  1. Store Pickup

Store pickup is AVAILABLE.

Where available, customers must select or confirm a pickup location and wait for a pickup-ready notification.

The person collecting the order may be asked to provide:

• Order number
• Registered phone number
• Valid identification where required

Store pickup locations and timings are shown on the Contact Us page.

  1. Split Shipments

Orders containing multiple products may be delivered separately depending on availability. Additional charges will not be applied for split delivery unless agreed with the customer.

  1. Installation

Delivery does not include installation unless installation is expressly mentioned on the product page, invoice or order confirmation.

Customers should use a qualified electrician or authorised technician for installation.

  1. Delivery Delays

If an order is significantly delayed, contact us for an update. Where fulfilment is no longer possible, we may offer an alternative product, revised delivery date or eligible refund.

  1. Contact Us

For delivery or store-pickup assistance:

Email: info@thelightartillery.com

Phone: 9663699116

WhatsApp: 9663699116

Business hours: Monday–Sunday, 10:00 AM–8:00 PM